Refund/Return Policy

Return Policy

All sales are final.  We accept returns for refund or exchange, for items damaged in transit.

 
Refunds and Exchanges

To be eligible for a refund or exchange, you must first email us within 7 days of receiving your items at Kaseme.Meelah@gmail.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item by issuing you store credits.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and a store credit will be issued to you withing 7 business days.
 
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Lost or Stolen Packages
KaseMe_Meelah is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.  Upon inquiry, KaseMe_Meelah will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.